The staff were friendly and welcoming, creating a good environment. The room was clean and spacious, though the carpets needed attention. Breakfast was decent but could use some variety. The overall experience had some ups and downs, making it a place to consider with reservations.

Like it or leave it? here’s my verdict

The location was good and the staff were friendly, ensuring a pleasant atmosphere during my stay.

Inconsistent maintenance issues and underwhelming cleanliness overshadowed my experience, particularly with insufficient towels and poor room upkeep.

best western has a great location, making it easy to explore the birmingham area. the hot breakfast was a hit with the kids, and the outdoor pool offered a nice way to unwind after a day of travel.

100% recommend

A cozy stay but inconsistent service

Waking up to a cozy bed and feeling refreshed made the mornings enjoyable. The breakfast selection was impressive, offering various hot and cold items.

However, the air conditioning unit was quite noisy, disrupting our sleep at night. Also, the check-in process could have been more efficient.

The lobby was beautifully decorated, making me feel right at home, and the seating was quite comfortable for a relaxing wait. The staff was incredibly accommodating, ensuring my needs were met with grace and charm.

More accessible seating in common areas.

The hotel features clean and nicely decorated rooms. The proximity to local shops and restaurants is a major advantage, making it convenient during my stay. The breakfast provided a good selection of options, suitable for a quick start in the morning, and the quiet setting ensured restful nights, away from highway noise.

The air conditioning in my room was not functioning correctly, causing discomfort at night.

The lobby was impeccably clean and welcoming, with comfortable seating that made it easy for me to relax while waiting. The staff went above and beyond to ensure I felt at home during my stay.

Add more accessible seating in common areas.

The room was spacious enough for our large family, and we really appreciated the comfortable beds after long drives. Plus, we loved visiting the nearby Birmingham Zoo, which had great attractions for our little one.

For dads, it would be great if noise from the hallways is reduced.

Wonderful, Wonderful, Wonderful

I had an amazing experience staying in the Junior King Suite! The fresh, clean room created an inviting atmosphere, and the comfy bed was perfect for a restful night. Plus, the outdoor pool was an absolute treat for relaxation after a day of adventures!

do recommend 💖🏨

The staff went above and beyond to ensure my stay was comfortable.

The air conditioning unit was quite noisy and disrupted my sleep.

Ask the front desk for the breakfast menu. they may have special items not listed, enhancing your morning meal experience.

The stay was pleasant, but the fresh breakfast spread was the highlight! Loved the variety of meats and waffles. However, the room had poor lighting in the bathroom. 🔦